Terms of Service

Welcome to Heavy Duty Research Chems
These Terms of Service govern your access to and use of our website heavydutyresearch.com including all products, services, and content offered through it (collectively, the “Site”).

By accessing or purchasing from our Site, you agree to comply with and be bound by these Terms. Please read them carefully before using our Site.

1. Research Use Only

All products sold by Heavy Duty Research Chems are intended strictly for laboratory, educational, or scientific research purposes only.

By purchasing from our Site, you confirm that:

  • You are a qualified researcher, laboratory, or professional entity purchasing for legitimate research purposes;

  • You understand and agree that the products are not approved by the TGA (Therapeutic Goods Administration) or any regulatory authority for human or animal use;

  • You accept full responsibility for the safe handling, storage, and lawful use of all products purchased.

2. Eligibility

To purchase from this Site, you must:

  • Be at least 18 years old;

  • Be legally capable of entering into a binding contract under Australian law;

  • Agree to use the products only for research purposes and in accordance with all applicable laws and regulations.

3. Product Information

We make every effort to ensure all product information, specifications, and pricing are accurate and up to date.
However, Heavy Duty Research Chems makes no warranties, express or implied, about the accuracy, completeness, or suitability of any information provided on this Site.

Product images are for illustrative purposes only and may not reflect the exact appearance of the product.

All products are supplied as-is and come with Certificates of Analysis (COA) where available, verifying purity and composition for research verification.

4. Orders and Payment

All orders are subject to acceptance and availability.
We reserve the right to refuse or cancel any order at our discretion, including where:

  • The product is unavailable;

  • There is an error in pricing or description;

  • The order appears to be placed for non-research use or in violation of these Terms.

Payments are processed securely through Shopify Payments or other approved payment gateways.
All prices are listed in AUD (Australian Dollars) and include GST where applicable.

5. Shipping and Delivery

We currently ship to addresses within Australia.
Orders are dispatched as soon as possible and typically arrive within 1-6 business days (depending on your location).

We are not responsible for delays caused by courier services, customs, or circumstances beyond our control.
You are responsible for providing accurate shipping details — incorrect addresses may result in delays or loss of parcel.

6. Returns and Refunds

Due to the sensitive and perishable nature of our products, we cannot accept returns or exchanges once an order has been dispatched.

Refunds will only be issued in the case of:

  • Incorrect items being shipped;

  • Damaged or defective items upon arrival (verified with photo evidence).

Please contact us within 48 hours of receiving your order if you believe there is an issue.

7. Limitation of Liability

To the maximum extent permitted by law:

  • Heavy Duty Research Chems shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use, misuse, or inability to use our products.

  • You acknowledge that you assume all risks associated with handling and using research compounds.

Our total liability, whether in contract, tort, or otherwise, shall not exceed the purchase price of the product(s) in question.

8. Intellectual Property

All content on this Site — including text, images, logos, graphics, and product descriptions — is the intellectual property of Heavy Duty Research Chems or its licensors.
You may not copy, reproduce, or distribute any content without prior written consent.

9. Privacy and Data Protection

We respect your privacy.
All personal information is handled in accordance with our Privacy Policy.

We do not store full credit card details and we will never sell or share your personal information without your consent.

10. Compliance with Laws

By purchasing from this Site, you agree to comply with all applicable Australian federal, state, and local laws regarding the use, storage, and disposal of research chemicals and peptides.

11. Amendments

We may update or modify these Terms from time to time without prior notice.
The latest version will always be available on this page and will apply immediately upon publication.

12. Contact Us

For any questions or concerns regarding these Terms, please contact us at:


📧heavydutytrainin@gmail.com

⚠️ Disclaimer

All products sold by Heavy Duty Research Chems are intended for laboratory research only.
They are not therapeutic goods, and not for human or veterinary consumption or application.
By purchasing from us, you acknowledge and agree to use these products solely for lawful research purposes.